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Capability Development and Talent Review at a Government Department
Summary of Needs
- A government department regional office faced increasing complexity in their client base
- They were aware they may not have the capability to meet their strategic challenges and needed to identify what was needed for the next 2 - 5 years and how closely their current capability matched their future needs
- There was a tight labour market and they had difficulties recruiting what they needed
Stratus Consulting's Approach
- Working with Senior Managers the strategic challenges were identified
- Workshops were held with key role holders and their managers to map 16 key roles in terms of best practice future capability requirements
- The role maps were verified and became the basis of for recruiting new staff, performance management and talent review
- Talent review phase - 500 Existing staff were reviewed annually using the role map technical competencies, the organisations' core competencies and their performance ratings and mapped onto a performance/ potential matrix via individual manager assessment and facilitated management workshops
The Results
- Future capability requirements were clearly identified
- Action taken to meet future capability requirements through improved hiring, improved performance management and talent identification and management
- Career pathways were identified and key barriers to progress throughout the organisation addressed
- A significant improvement in the performance culture - poor performance was identified and addressed more rapidly and key talent identified and developed and promoted more rapidly to create a more vital talent pool
- Managers collectively owned the management of the talent pool and the performance culture they created
More information: Capability reviews | Talent management process design
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